How AU SME’s Can Benefit From Outsourcing To the Philippines (And How to Get Started)

• E- commerce Bookkeeping
• Ecommerce Trust and Company Tax Return Preparation
• Rental Property & Estates Financials Tax Return
• Business Activity Statements

• Company & Trust tax Return preparations
• Financial Statements Monthly, Quarterly or Annual GST / BAS Preparation
• Bookkeeping Workpapers Call & email handling
• Contacting Australian taxation Office to waive late H &R
• Block individual tax return training fees & interest
• Charges Xero Software
• Training Contacting ASIC for changes Issues & fee waiver.
• Virtual Assistant Training
• Updating ABN details on ABR
• Customer Service and Collections
• PAYG Instalment Lodgment and variation Training

• Prepared more than 1,000 individual tax returns
• Handled bookkeeping for construction companies,
• restaurants, labour hire and many more.
• Directly communicating with our clients via email and call

• Allocating clients advertisement
• Payroll
• recording AP/AR
• Process employees reimbursements

•  Individual tax preparation
• Communication with ATO and ASIC
• Emailing Handling
• Communication with our clients

• Bookkeeping
• Individual Tax Return Preparation
• E- Commerce Tax preparation
• Rental Property & Estates Financials Tax
• Return
• Business Activity Statements/IAS

• Utilize a quality monitoring data management system to compile and track the performance of all agents.
• Monitor and evaluate 500 chat transcripts weekly.
• Assist in designing chat monitoring formats and establishing quality standards.
• Coordinate chat calibration sessions to support quality assurance.
• Generate and provide reports for management review.
• Conduct chat monitoring in accordance with company policies and procedures

• Do chat support to customers/texters.
• Answer all inquiries in a timely manner.
• The reply should be brief and concise.
• Make sure that all guidelines are followed.
• Provide the correct phone number of the establishment/company
• Provide accurate directions of a certain place.

• Answer all inquiries in a timely and appropriate manner.
• Handle all inquiries of the Provider.
• Make sure that provided information is all correct.
• Process Claims of the Provider.
• Identify if medical codes are covered or not under the medical policy.
• Handle complaints from the Provider.
• Provide Benefits and medical coverage to Providers (Doctors, Specialists)
• Need to maintain and pass all the required metrics of the campaign

• Make sure that the customer is satisfied with the customer service before disconnecting the call.
• Make sure that all issues/concerns are resolve.
• Case manage the customer, especially if it will lead to complaints/TIO.
• Handle all customers' inquiry from billing, payment, sales, activations, technical issues, disputes, complaints, connections, disconnections, retention (saves).
• Update customer details.
• Handle customers' clarification, and objection on the services acquired.
• Activate mobile and broadband (wireless, ADSL, cable) and PSTN (landline) services.
• Provide new connection on mobile and broadband (wireless,ADSL, cable) and PSTN (landline).
• Identify if broadband is serviceable on the area.
• Create opportunity for customers. Submit Lead for an opportunity of new services, new connection, or re-contract of an existing service.
• Make sure that all metrics are met.

• Provide Office/Trust accounting and bank reconciliation support within LEAP and V10 software.
• Deliver technical and documentation support for merge and error issues.
• Manage email queue using Salesforce and ensure timely responses.
• Resolve issues by providing clear, step-by-step resolutions.
• Support the integration of LEAP with various software, including RapidPay, ByLawyers Precedents, LawConnect, and InfoTrack.
• Assist clients with entering Office/General Accounts or Trust Accounts entries.
• Reconcile out-of-balance entries in Trust Accounting within LEAP.
• Help clients identify and rectify issues with journals not syncing with MYOB or XERO.
• Assist lawyers with document automation issues, such as merge fields not populating on settlement sheets, precedents, legal documents, invoices, statements, or any document templates.
• Resolve errors or computation issues in legal precedents.
• Monitor and report glitches and common issues encountered after software updates.
• Send emails to provide resolutions and technical assistance.
• Troubleshoot software-related issues.
• Manage the daily queue, check for duplicate cases, and fix entries with missing information in the database.
• Build and maintain positive relationships with customers.

• Enter monthly expenses into MYOB, ensuring all expenses have OR or invoice attachments.
• Enter and reconcile all credit card expenses monthly in MYOB.
• Provide support to the counterpart Accountant in AU and liaise with other team members in the organization.
• Communicate with the warehouse and sales personnel to resolve discrepancies in product price, quantity, description, and code.
• Enter daily payables into MYOB and reconcile daily sales orders.
• Manage purchase orders to suppliers.
• Reconcile suppliers’ invoices in both WMS and MYOB.
• Perform end-of-month (EOM) statement reconciliation in MYOB.
• Submit EOM inventory reports to the General Manager.
• Email suppliers when payments are made.
• Send monthly statements to customers and track email receipts in case of disputes.
• Perform basic bookkeeping tasks, such as invoicing, processing bills, and monitoring accounts receivable.

• Ensure alignment of pricing, inventory, and shipping details between the Trademe platform and the website.
• List new products on both the website and Trademe.
• Update and manage product information, images, inventory, and pricing across all platforms.
• Conduct quarterly price reviews for all listed items.
• Handle dropshipping orders from suppliers to customers.
• Follow up on customer payments.
• Reconcile suppliers' end-of-month statements.
• Respond to customer queries and questions.
• Process disputes regarding pricing discrepancies with suppliers.
• Record and report sales orders and purchase orders on a monthly basis.
• Manage emails efficiently.

• Add new products to the website or platform.
• Resolve and troubleshoot any product listing issues and discrepancies.
• Write and optimize product descriptions in line with SEO best practices.
• Handle product returns, claims, disputes, and refunds.
• Process claims with various couriers, including Royal Mail, Parcel Monkey, Parcel Force, and Evri.
• Respond to customer queries and questions promptly.
• Manage purchase orders to suppliers.
• Monitor incoming and outgoing deliveries.
• Manage and update product information, images, inventories, and pricing.

• Deliver excellent customer service by resolving LEAP product queries accurately and promptly via Live Chat
• Address general client software and hardware inquiries through Live Chat
• Troubleshoot, diagnose, and resolve application-related issues
• Record detailed notes in the CRM using the standard template, including information for calls requiring escalation
• Continuously update LEAP software knowledge in line with the capability matrix

• Data Entry and Validation
  • Handled the company's database using Bullhorn 
  • Removed all duplicates and updated candidate profiles
  • Entered new candidate profiles
  • Created various spreadsheets for sourcing purposes
  • Created an Excel version of the Annual Report for benchmarking purposes.
• Database Management
  • Monitored and updated all spreadsheets being used in the sourcing activities.
• Sourcing
  • Per client's requirements (ex: skills, location, job titles, specific key words, etc.), sourced prospective candidates in the Defence, Engineering, Avionics, Rail, Logistics industries using LinkedIn Recruiter
  • Sent Inmails to qualified prospects to request for their updated CV contact details
  • Forwarded these CVs and important information to the Team Lead in charge for further interviews and discussions
  • Researched and Sourced potential candidates with the following, but not limited, skill sets.

• Payroll processing
• Database management
• Reports validation and consolidation

• Executive recruitment
• Training and development
• Database management

• Transfer data from database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from the clients/recruiters.
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested

• Handling and spearheading Recruitment, Training and Development, Compensation and Benefits.
• Responsible in creating innovative processes for the said HR facets, designing training programs, database management, payroll processing and facilitation.

• Adempiere and Business360 customization and implementation for all modules including but not limited to:
  • General Accounting
  • Accounts Receivables/Payables
  • Inventory Management
  • Purchasing
  • Logistics
  • Sales
  • Reporting 

• Programming and customization of Business360 for a Constructions Company
• System analysis and one of the programmers who customized Adempiere for the proposed system of a Food Company

• Supports end users for all modules of JD Edward Enterprise One (Selling, Buying, Accounting, Manufacturing, Stock Management)
• Network, hardware and other in-house software support to end-users
• HACCP Auditor

• Handles client presentations, business analysis and implementation
• Leads development of customization and integration in Python and JavaScript.
• Ensures that clients and development team are on the same page and set each of their expectations
• Handles client prospecting, quote management and billing.
• Ensures that the Development team gets what they need (requirement gathering and feature confirmation) for the project's success.

• Leads a software development team of 5 in-house developers to develop new features and integrations of ERPNext in Python and JavaScript.
• Maintains strict system design standards through Business Analysis
• Reviews PR and test features for quality assurance
• Manages deadlines, end-user support and quality assurance
• Maintains and updates servers
• Helps maintain servers and databases
• Leads daily scrum meetings, requirement gathering and user presentations
• Visits for business analysis, user support and feature implementation

• Manages a team of developer for an ERPNext Project customization for Law Firms
• Leads development and implementation of ERPNext core and custom Modules in Accounting and third party integrations.
• Participates in meetings for User Story creation and refinements.
• Analyze client requirements and business analysis
• Reviews PR and test features for quality assurance

• Leads a software development and software implementation to client instance
• Provides client training
• Conducts meetings for prospects to showcase the Software and its key features.
• Analyze client requirements and business analysis
• Reviews PR and test features for quality assurance
• Maintains and updates client servers 
• Leads daily scrum meetings, requirement gathering and user presentations

• Manages ERPNext Projects - Leads development and implementation of ERPNext Modules
• Conducts meetings for prospects to showcase the Software and its key features.
• Analyze client requirements and business analysis
• Reviews PR and test features for quality assurance
• Maintains and updates client servers
• Leads daily scrum meetings, requirement gathering and user presentations

• Calling clients and making appointments for the Sales Representative in Australia   
• Follow up calls for the clients to make appointments
• Attending sales meeting every week in Australia using zoom video communications
• Sending emails to the clients confirming their appointment with us and replying if they have inquiries/clarifications with the appointments or products 
• Making reports

• Initiate prospecting clients in the United States
• Making appointments agents/broker
• Making reports
• Doing Live Transfers clients to agent/broker
• Doing role plays everyday
• Follow up calls clients and agents/brokers

• Sell condominium, townhouse and other real estate properties
• Assist with loans and leasing
• Helping clients to sell their properties
• Property furnishing
• Property interior design

• Answers inbound and outbound calls
• Handle financial account   

• Purchasing of food and non food products
• Supervises the deliveries and inventory
• Promotion of food products like mozzarella, unsalted butter, olive oil etc.and Non-food products like dish washing liquid, liquid hand soap,trash bags etc.to penetrate target segments
• Servicing customer requirements
• Sourcing of new suppliers, negotiate partnership set-up including trade discounts  and credit terms

• Check in and check out the guest
• Cashiering (Changing foreign exchange)
• Confirmation of airline ticket
• Answering guest inquiries
• Doing reports in the midnight shifts       

• Assist passengers to their seats
• Help them to put their luggage at the overhead bins.
• Serve them food during the flight       

• Check in guest
• Confirmation of airline Ticket
• Answering guest inquiries
• Doing reports in the midnight shifts 

• Provides customer service in a timely manner via several means which include email, telephone and live chat.
• Acts as a liaison between customers and management in order to enhance the overall customer experience. experience. Analyzes complaints from customers and provides adequate resolutions.
• Tracks proposed resolutions and follows up with customers in a timely fashion.
• Prepares documents and reports for future reference.
• Trains peers in good customer service.
• Develops and maintains vast knowledge of the products and services being offered.
• Conduct surveys regarding products, services and customer service experiences.
• Communicates customer feedback to various teams—including technical and marketing departments—in order to improve the overall customer experience.

• Cold calling
• Using Mojo dialer and putting appointments in CRM Podio

AVIAN AUSTRALIA (3D Laser Scanning, Surveying & Reality Capture Solutions for AEC Sector) 

Appointment Setter (Online/ Homebased) 

• Outbound sales and calls to both new and existing clients 

• Calling Architects, Engineers and Construction Industry 

PROPERTY VALUE SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Acquisition Manager (Online/ Homebased) 

• Calling Property Owners to give a Cash Offer  

• Sending purchase agreement to the property owners to sign it 

• Running comps and getting ARV 

REMEDI HOME SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Cold Caller / Appointment Setter (Online/ Homebased) 

• Calling Property Owners to see if they are interested to sell their property with a Cash Offer  

• Maintain/Support Chatbots
• Manages Reports developer and RPA developer
• Create weekly reports regarding the status of the projects
• Technologies: C# .NET, Azure Cognitive Services (QnAMaker, LUIS AI)

• Investigate/Debug/Fix issues the website
• Define architecture & design framework for development
• Write technical documents
• Collaborate with the Functional/Tester
• Deploy changes to Pre-Production environment
• Daily/weekly meeting with onsite teams for clarifying requirements
• Technologies: C#, ASP.NET MVC, MS SQL Server, AngularJS, Vue.JS
• Team Management : Trello

• Review and develop assigned ticket
• Update UAT and Dev environment
• Technologies: C#, ASP.Net MVC, MSSQL, WebAPI, Profisee, Javascript, AJAX, Kafka, Kowl, Streamsets

• Review and develop assigned ticket
• Update UAT and Dev environment
• Collaborate with the Functional/Tester
• Deploy changes to Staging environment
• Daily/weekly scrum meeting with the team
• Technologies: C#, ASP.Net Core MVC, MSSQL, WebAPI, Blazor, Microservices, RabbitMQ, MongoDB, Git, Jira

• Create, Update, Maintain and Manage Web Application required by the company that will automate the tracking of the exported animals
• ​​​​​​​Manage IIS Server and MS SQL Database
• Daily/weekly meeting with offshore teams for clarifying requirements
• Create reports using RDLC as reporting tool
• Create weekly/daily reports regarding the status of the projects
• Technologies: C#, ASP .NET MVC, MS SQL 2014, IIS, RazorView, Html, CSS, Bootstrap4, Jquery, Ajax, Javascript, Angular.JS Entity Framework, Linq, SOAP, RESTful, Web Services, Web API, RDLC Reporting tool, Crystal Reports, TFS, GIT, JIRA, Kanban

• Create, Update, Maintain and Manage Web Application required by the company
• Manage IIS Server and MS SQL Database
• Daily/weekly meeting with teams for clarifying requirements
• Debug and Update other existing Software in the company
• Researching / Data gather current systems or process used in the company
• Providing support and responding to feedback to the users
• Technologies: VB.NET ASP .NET, MS SQL 2008, IIS, TFS

• Create, Update, Maintain and Manage Enterprise applications such as
  • Human Resources Information System, Time Management, Payroll System, Billing and Collection, Fixed Asset Monitoring System, Leave Monitoring System, General Ledger System, People Trak System, Inventory System, Data Warehouse
• Manages junior developers and technical support
• Daily/weekly meeting with offshore teams for clarifying requirements
• Researching / Data gather current systems or process used in the company
• Providing support and responding to feedback to the users
• Technologies: VB.NET, MS SQL 2008, TFS, Crystal Reports

• Managing and setting up database 
• Performing code review using Angular JS and C#

• Created Middle ware system
• Migrating Database
• Integration of applications to SAP system 
• Perform testing 

• Incorporation of codes to back end application 
• Managing the entire system and keeping in loop with any updates and changes 
• Created API integration 
• Part of transferring legacy applications to a new system 

• created authentication system
• helping the client build the project from the scratch 
• developing and integrating new systems 

• Helping clients from Australia, US, and UK build their websites based on their target requisition 
• Performing unit testing 
• Integrating applications and software 
• Conducting QA testing 

• Support in migrating Legacy Application and peform troubles shooting 
• Fixing bugs 
• Keeping tabs with tickets and request 
• Doing the upgrade 
• Code Reviews

• Spearhead Automation Projects and act as Project Manager.
• Provide technical support for the clients in SEAA Region.
• Manage all activities of Automation Department and make sure all activities are distributed accordingly.
• Act also as the Business Development for the Philippines. To acquire projects in the Philippines and to create opportunities in terms of Automation.
• Develop partnerships with Automation OEMs and support them on their internal projects.
• We do projects in Different Industries from Manufacturing and Grains Processing. We cater Process and Equipment optimization from Material Handling up to Product Packaging.
• We provide different types of Automation and MES solutions to different Industries according to their need and resources.

• SCADA and Controls Integration - PT Golden Gran Mills, Indonesia 
  • Replace existing Centralized Control System and SCADA of the plant with a new System based on Functional Description. 
  • Install new Control Panels that includes new PLC and VFD for the controls of the conveyors and sifter. 
• Plant Integration System - Golden Bay Grand Terminal, Batangas, Philippines 
  • Integrate new conveyor system that integrating 2 Plant with modification on its safety protocol. 
  • Modify SCADA system base on the additional conveyors added to the plant w/out affecting the interlocks of the process. 
• MCC Installation and VFD Integration - Citigroup, Bangladesh 
  • Replace existing MCC with new VFD installed for the conveyor and sifters. 
  • Modify existing Control System for the variables and parameters need to the new installed VFDs. 
• Waste Water SCADA System - Intermalt, Vietnam 
  • install new Control System for their waste water base on the Functional Description of the end user. 
  • Modify P&ID base on the changes that clients need.

• Lead the Instrumentation & Control Group in maintenance of all equipment in the plant.
• Lead the group in troubleshooting, repair and monitoring of all equipment specially those automated related equipment like Motor Controls, Servo motors and drives, VFD, Instruments, PLC, HMI / SCADA, Measuring, Metering and Controlling Devices, Pneumatics / Electro-Pneumatic devices and other similar devices in the process and utilities equipment.
• Responsible on all Instrumentation and Automation projects in the plant.
• Responsible on spare parts management and safety process of the plant. P
• Participate on every HAZOP and HACCP as representative and Team Leader of Instrumentation and Control Team.
• Participate on the review of the P&ID used in the plant for the Process Control and Instrumentation side.
• Responsible for Training and development of technicians in the plant.
• Perform as Factory Leader and help the whole company achieving its Yearly Performance by supporting all WCM targets and KPIs .

• Plant Capacity Expansion Project 
  • Relocate equipment and install additional production lines for the capacity expansion. 
  • Prepare drawing layout of all the equipment and conveyors that will be moved and install based on actual dimensions. 
  • Evaluate designs of the conveyors system. 
  • Evaluate every Control System that will be used in the project based on PFD, P&ID and Functional Description that been prepared before implementation. 
  • Installations includes 2 New RUF Machine, Big Drum Cone Line with Kuka Robot for Packaging, 2 Hardening Tunnel, 10 Ageing Tanks, 1 New Conveyor system for 4 Production Lines and Instrumentation & Controls from Mix Plant to Packaging Area. 
  • Relocation of Flexline Tub Filling Line, Versaline Stick Filling Line, and RUF Tubline Machine including their corresponding conveyor system. 
  • Installation of X-ray Machines, Carton Formers and Check weigher for each conveyor system corresponding to each filling lines need.
• Process Integration for Rocket Jelly Product 
  • Integrate additional Accessory Equipment such as Conveyors, Choco tanks, Steam line, and Conversion kits (End Seal, Fin Seal and Wrapper Folding Box for packaging and Ice Cream Molds). 
  • Assess accessory equipment`s floor layout and install it w/out affecting existing process of the production line. 
• Ice Cream Mix Match Project 
  • Automating the monitoring of the mixes and controlling the pump to reduce Ice Cream Mix waste. 
• Ammonia Plant SCADA and Instrumentation 
  • Installation of New Instruments to the plant. Replacing old/malfunctioned instrument base on functions needed for the automation. 
  • Integration of all equipment in the Ammonia Plant for Monitoring and Minor Controls. 
• Cone and Tub Line Controls Upgrade 
  • Upgrading of Control System and Mechanical Stations of the Ice Cream Filling Line for Cone and Tubs. 
  • Replace and Install New Conveyor System for the Filling lines to the Hardening Tunnel base on the layout that we prepare. 
• Cone Vision System
  • Install Vision System and Integrate it to the Machine`s reject system for cone packaging quality. 
• Mix Plant Control System Upgrade 
  • Upgrade existing Hardware setup for PLC-CPU to Redundancy setup. 
  • Upgrade existing SCADA system and includes additional  instruments and other equipment added to the Mix Plant process.

• Act as Instrumentation Design Engineer for some of the projects and Lead Control System Engineer at the same time.
• Manage project deliverables and designate it to respective engineers for their work with accordance to Project timeline. Identify and dictate right control system for each project.
• Design and prepare all Instrumentation Control Systems deliverables such as P&ID, HAZOP Plan, Instrument Hook-up Diagram, Control System Block Diagram,  functional Description, Schematic Diagram, Sequence Logic Diagrams, System Control & Interlocks Schedule, Pneumatics & Hydraulic Control Schematic, System Architecture and other Instrumentation & Control Systems Deliverables.
• Provide troubleshooting assistance to site operation and proper solution.
• In-charge with the development of Automation System for every equipment and solutions

• Blayney Filter Machine Integration - New Crest Mining - Orange County, NSW, Australia 
  • Integrate manufactured Filtration Machine to their existing control system. 
• Filter Machine Integration - Maeden Alumina Mining – Saudi Arabia 
  • Install and Integrate 3 manufactured Filtration Machine to their  existing control system. 
• GE Turbine Skid Module, Controls and Instrumentation  - Clients from Belgium, China, Australia, Malaysia, New Zealand and Middle East Countries. 
  • Install instruments and control system base on clients different Functional Description of the Skid.

• Develop and Edit PLC and SCADA/HMI programs.
• Commission and Implement project including preparation of all documents for every project.
• Provide any kind of Technical Support on different Industries.

• Diverter and Packaging Upgrade Project for Cracker Line 
  • Install additional conveyor and modify pathway by using diverter system for Cracker Line Rejection System. 
  • Modify packaging parameters to attain good finish product. 
• Wyeth Dryer Monitoring System
  • Install and Modify Product Monitoring for their barcode system. 
• PLC Maintenance 
  • Perform Preventive Maintenance activity to their control system and do backup of their current PLC program. 
  • Modify program base on the end-user preference parameters.

• Design Panel Diagram using Autocad Software
• Design Wiring Diagram “Point to Point” and “Detailed”.
• Modification of P&ID
• Prepare all Instrumentation & Control documents and drawings needed by senior engineers.

• Nansemond Waste Water Control System - New York, USA 
  • Design Control System wiring diagram and Instrument hook-up  diagram. 
• Croton H Control System - New York, USA 
  • Design Control System wiring diagram and Instrument hook-up diagram.

• Manage technicians and engineers on repair and troubleshooting.
• Responsible for manpower schedule for Maintenance and Work Order.
• Implement Project Study new machines, projects, or renovations.
• Prepare and manage documents for Engineering Department and enhance old guidelines and procedures existing in the department.

• Responsible for all issues encountered on Singulation Station.
• Create a program used for new product on Singulation Station.
• Responsible for buy-off of machine and new product on Singulation Station. Also Responsible for new product innovation in the department.
• Build and implement Skill Test and training module for technicians that will be assigned to Singulation Station.

• Maintain, troubleshoot and repair all equipment in End of Line production area including Auto Frame Loader robot sequence programming.
• Also Responsible for the ESD grounding of working tables, machines, and other equipment being used in production.
• Responsible for wiring installation of machines during relocation.

• Implement OT Cybersecurity program to the assigned company and provide proper documentation for the said program.

• I managed the whole company in the Philippines for Operation and support to other affiliated companies worldwide.

• Implementation of online marketing campaigns for clients
• Monitor overall website performance and provide accurate and timely reports to client
• Perform detailed site audits
• Conduct extensive keyword research and analysis
• Online reputation management

• Develop and manage media strategy and execution of various online campaigns;
• Assess user behavior and activity with online media consumption

• Identify, analyze, and create business processes through task organization and automation that help accomplish business objectives and reduce repetitive tasks 
• Develop best practices for business process improvements 
• Assist in making business decisions relating to system implementation, modification, etc.
• Develop and maintain business process documentation that will be used as a reference for QA, training documents, project management, etc. 
• Present analysis, solutions, and business cases to senior management
• Coordinate with other teams to develop business process requirements

• Responsible for the development and project management of digital marketing campaigns, website development, and agency website; 
• Create, set standards, and run quality assurance checks to ensure PPC Campaign conversions;
• Create funnels to drive leads to convert to our client's website
• Analyze PPC/SEO reporting to drive KPIs and optimize campaigns;
• Develop work processes to ensure optimum team performance;
• Oversee projects and supervise day-to-day operations, communicate deadlines and objectives to team members; 
• Generates and presents detailed Monthly Business Reports to clients.

• Responsible for the development and management of digital marketing campaigns for different property managers;
• Set standards and run quality assurance checks on SEM Text Ads;
• Analyze SEM/SEO reporting to drive KPIs and optimize campaigns;
• Develop work processes to ensure optimum team performance;
• Lead, mentor, and train a team of Digital Marketing Analysts;
• Oversee projects and supervise day-to-day operations, communicate deadlines and objectives to team members;
• Generates and presents detailed Monthly Business Reports about team performance and goals to the Executive Committee;

• Implementation of online marketing campaigns;
• Monitor website performance and provide accurate and timely reports to management and clients;
• Perform detailed site audits;
• Conduct extensive keyword research and analysis;
• Set up client websites optimized for Google My Business/Bing Places;
• Create and manage analytics accounts for clients and set up conversion tracking;
• Analyze website metrics using Google Analytics to form a plan of action to ensure successful growth of websites;
• Devise link-building tactics and strategies;
• Manage webmaster tools and update pages as necessary;
• Keep abreast of the industry news and trends

• Conducts client deep-dive video meetings to better understand their processes and identify pain-points to find a way to automate them.
• Mapping client’s process in Miro and create a flowchart for the automation engineers to refer to in creating the system.
• Coordinate with the internal automation team the technical requirements of the project.
• Coordinate with clients on updates of the client and make sure that they are happy.
• Use Agile in managing the project to make sure that every section is working flawlessly before integration in the system.
• Create SOPs of the automated process on how to modify and troubleshoot the system.
• Conduct onboarding session and training to clients.

• Conducts SEO audit on a regular basis of the Outsourcing Angel website. 
• Provide SEO recommendations to improve the website’s lead generation and ranking performance.
• Create content strategy and funnel design to improve the website’s visitor quality. Create and improve SEO dashboard for easy recommendations and decision making.
• Conduct keyword research to target the right keywords and reach the right audience

• Coordinate with affiliate websites for updates;
• Manage new content uploads and ensure the quality of web pages

• Lead the development and execution of link-building campaigns for a network of websites
• Devise ethical link-building strategies and oversee proper execution
• Create social network profiles; submit articles to directories, press release submission
• Conduct keyword research and referring keyword analysis
• Monitor overall website performance and provide accurate and timely reports to stakeholders of WSI Milton
• Prepare monthly accomplishment reports for work done on a network of websites under WSI Milton

• Make promotional videos, edit existing videos upload on their system channel

• Make promotional videos, event videos and sales statistics, logo, cards and pamphlets.

• Make videos for different clients and different styles like motion graphics, kinetic typography, white board animation, and green screen

• Ongoing Make videos for different clients and different styles like motion graphics, kinetic typography, white board animation, and green screen.

• Computer and Animation Teacher, School Nurse

• Make promotional videos on different appliances and services like TV box, mango apps, smart watch, Flat screen TV. Apps: After effects, Premier, Audition, Illustrator, Dropbox, handbreak.

• for stock exchange type of video, and Web Templates for stocks exchange Apps: after effects, Illustrator, Hand break, Photoshop

• Edit existing videos upload on their system channel.

• Make videos and Edit Audios, Add SRT file on an interview video. Apps: Adobe Premier, After effects, Audition, google drive, Time Doctor

• Video editor, Graphic Artist Make promotional videos, provide some script for the video & make banners for different clients such as wines, hotels, and resorts. Apps: Base camp, Hand break, After effects, Illustrator, Photoshop, dropbox.

• Basic SEO Make videos about herself on how to earn money online, how to sell products online, SEO, keyword research Apps: Adobe premier, Adobe audition, dropbox

• Make promotional videos, Instagram videos, logo videos, and interview videos.

• Make Testimonial Videos, Promotional Videos, Podcast videos and reels, Create Graphics and Thumbnails.

• Make Podcast Videos, Thumbnails and Learning videos

• Video editor, Graphic artist, FB ads Marketing

• I make vlog type Videos, and a chat support.

• I'm a Computer Teacher, Animation Teacher and a School Nurse for Grade 11 & 12 Students

• Make Personal Vlogs, Youtube SEO

• Helping the Doers fixing their website problems
• Fixing errors on the websites of the clients Doer
• Digital Marketing Expert
• SEO
• Technical SEO
• SEO Audits 
• Webmaster
• Creating Lead Pages and Landing Pages 
• Using Go High Level platform
• Social Media Manager
• Aweber
• Mailchimp
• Facebook Ads
• Canva
• ClickFunnels

• Creates lot of websites, webshops for customers for their ecommerce or web store.
• Assists customers when their websites have problems or errors. 

• Digital Marketing
• PPC
• On Page Local SEO
• Install and Activate SEO Yoast
• Claim Local Listing (Google FIRST)
• Check existing citation / clean up • Check Competitors
• Online Reviews
• Enhanced Media
• Update your social media
• Use correct hashtags (#) • Post update regularly
• Update the Google, Bing and Yahoo webmaster tools
• Update the Google and Bing Analytics regularly
• Update the crawl or the sitemap of the website every time there is a new post that was added on the website or on the blog

• Search Engine Optimization and Link Building.
• Manual Submission
• Search engine Submissions
• Meta Tag Optimization
• Page Title Optimization, Link Popularity
• Keyword Research & Analysis
• Online Competitor Analysis
• PPC
• Search engine Position Reporting
• Article Writing, Article Submission
• Blog Writing, Blog Submission
• SEO Reporting.

• Promote the site www.miniwargaming.com to have its Page Rank increase by site submission.
• Re - writes articles from war gaming forums and submit in the article directories.
• Worked on the accounting department for the filing of Cash vouchers and Payment vouchers for auditing.

• Performed advanced technical SEO, resolving 404s, 301s, and broken internal links.
• Executed complete on‑ page optimization, boosting keyword relevance and page engagement.
• Conducted keyword research, created SEO‑ optimized content, and structured pages using H1/H2/H3 for maximum relevance.
• Performed plugin updates and site speed enhancements

• Executed local SEO strategies improving Google Business Profile visibility.
• Completed GBP verification, weekly posting, geo‑ tagging, and photo updates.
• Managed local citations and monthly reporting through BrightLocal.
• Executed Local SEO strategies to improve map pack rankings for multi-location businesses.
• Conducted local keyword research to align landing pages and GBP posts with geo-targeted searches.
• Managed Google Business Profiles, including verification, weekly content updates, and photo uploads.
• Geotagged and optimized images to enhance local search signals.
• Processed and analyzed monthly performance reports using BrightLocal, identifying opportunities for improved local visibility.
• Built and cleaned local citations to increase consistency across online directories.

• Conducted full technical audits improving site crawlability, indexability, and overall SEO health.
• Created optimized product pages and service pages with targeted keyword placement. 
• Developed meta titles/descriptions for 100+ product pages, increasing CTR and search visibility. 
• Improved image optimization processes (ALT text, compression), reducing load times and enhancing accessibility.
• Managed sitemap and robots.txt to ensure clean indexing. Tech / Tools: GSC, Ahrefs, SEMrush, Screaming Frog, RankMath, SurferSEO, Shopify, WordPress

• Identified critical site issues that affected rankings and implemented quick technical fixes.
• Optimized hundreds of product pages with enhanced product descriptions, keyword placement, metadata, and internal linking.
• Optimized product details, metadata, and images for SEO performance.
• Updated plugins, improved site structure, and enhanced page authority through internal linking.
• Executed technical cleanup: indexing fixes, crawl optimization, sitemap updates, and image optimization.
• Increased organic visibility by maintaining a clean site structure and improving product discoverability.
• Performed recurring SEO audits using Screaming Frog, SEMrush, and Ahrefs.

• Planned and executed SEO strategies for local and international campaigns.
• Delivered detailed SEO audits, competitor analysis, and monthly performance reports.
• Analyzed large datasets to determine ranking opportunities, boosting organic growth.
• Improved keyword rankings across multiple industries using advanced tools including SEMrush, Ahrefs, and Screaming Frog
• Managed SEO strategy and execution for local and international clients across multiple industries, improving organic visibility and search rankings.
• Performed large-scale technical audits, identifying issues in crawlability, indexability, site structure, Core Web Vitals, and UX.
• Created data-driven SEO strategies integrating keyword research, content optimization, and backlink analysis.
• Delivered comprehensive client reports with insights and prioritization frameworks to guide performance improvements.
• Conducted competitive analysis to identify ranking gaps and recommend opportunities for traffic and conversion growth.
• Managed WordPress sites, ensuring content quality, metadata accuracy, and proper site architecture. 
• Utilized SEMrush, Ahrefs, Screaming Frog, Search Atlas, GSC, and GA to monitor KPIs and identify optimization opportunities. Tech / Tools: GSC, Ahrefs, SEMrush, Screaming Frog, RankMath, WordPress

• Executed full website audits; fixed performance, speed, and indexing issues.
• Created landing pages, web pages, and eBooks; handled CMS management and updates.
• Performed on- page SEO, content optimization, and keyword implementation.

• Manage and controls all store operations that includes staff/employees
• Controls inventory/stocks
• Prepares forecasting report and sales report for accounting use
• Performs month-end inventory of stocks
• Cashiering using Visual Fox Pro
• Monitors marketing replenishments
• Prepares month-end report/performance

• Conduct frequent asset inventory to all Company Outlets and Head Office.
• Custodian of Asset for Disposal and Auction.
• Verifies the completeness of Inventory of Asset thru accounting records and assesses balances and frequent Asset Inventory.
• Prepares Store Monthly Depreciation Report of all Outlets and Head Office for internal use.
• Monitor and controls the issuance of accounting documents like Transfer of Asset; Disposal Slips; Gate Pass and Asset Acknowledgement Receipt
• Heads and Supervise EGRESS (store demolition).
• Coordinates with prospective buyers for asset disposal.
• Reconciles/checks with the supplier’s records.
• Bank Reconciliation.

• Prepares Monthly Financial Statement Report such as:

1. Balance Sheet & Trial Balance Schedule.
2. Bank Reconciliation
3. Subsidiary Ledgers.
4. Schedule of Collection & Disbursement.
5. Cash Position Report.

• Prepares BIR certificates for filing such as Vat 2550M & Q Expanded 1601E & 1604E
• Monitor & Control Petty Cash Replenishment
• Prepares monthly billing for Association Dues, Electricity / Water and Rental to Condo tenants.
• Issuance of Official Receipts for the cash collections from tenants.

• Review and book all valid invoices, credit card transactions and expense reports coming  from USA, Australia and Philippines.
• Maintain file of all valid vendor and ensure all records are properly archived both hard copy documents and soft copies.
• Prepares schedule for month end reporting such as Accrual Journals, Fixed Asset Depreciation, Expanded Withholding Tax and Vat.
• Prepares Monthly Flux Analysis for such accounts assigned by the Manager.
• Reviews compliance of approval of invoices and expense report  based on approval limits of authority and keep a master list of specimen signature of approvers.
• Prepares Monthly Fixed Asset Depreciation and Disposals of Asset.
• Reconciles with supplier on a scheduled basis.
• File and prepares Philippine statutory reports thru EFPS such as 1601E/ 1604E, 2550Q /2550M, 1604E / 1604C, 1702 /1702Q.
• Acts as a Liaison officer to the bank, internal revenue law firm and other government agencies.
• Process and file Annual Business Permits and PEZA reports.

• Undertake processing of accounts payable and review of accounts receivables, including disbursement vouchers, checks and Purchase order preparation.
• Verify, review and confirm the accuracy, validity and propriety of all project expenses, including completeness and authenticity of supporting documents in compliance on financial policies and procedures.
• Confirm cost codes, task codes and tax deductions for each transactions.
• Initiate investigation of discrepancies or any unusual claims, and propose corrective actions for review by finance manager.
• Provide logistical support to Project operations including general banking duties.
• Prepare schedule of Expanded Withholding Tax and Vat Relief with filing thru Manual and EFPS.
• Prepare Monthly bank reconciliation report.

• Records journal entries for inter-company transactions and prepares reconciliation of balances.
• Prepares journal entries for amortization of prepaid expenses and intangibles, accruals, and other monthly recurring transactions.
• Inputs data on various MYOB Masterfile, which includes vendor & customer masterfile and cost centers.
• Records employee reimbursements, cash advances and liquidation.
• Prepares bank reconciliation statements.
• Prepares Daily Cash Position Report for budget monitoring.
• Prepares schedule for Monthly Expanded Withholding tax and Vat Relief with filing thru EFPS.
• Prepares schedules for the Monthly P&L and Balance Sheet Report.
• Process documentations for opening and closing of Corporate Bank Accounts.